A homeowner in Chanhassen, Minnesota, lost his house to a fire last month. When Veltkamp noticed that the fire had started, he immediately called 9-1-1 using Vonage. Unfortunately, Vonage put him on hold, causing a delay in the response from emergency workers. By the time fire crews arrived, the fire had become a five-alarm blaze. The house was a total loss, but no one was injured.

Vonage claims that nearly 70 percent of its customers now have E911 access, a feature that automatically associates a physical address with the calling party's telephone number.

Vonage has been updating its service with this feature steadily for the past six months. The company has announced that it has been turning up on average over 112 calling centers in more than 45 new counties each week. This month, Vonage has equipped an additional 170 calling centers in over 35 new counties with E911, bringing the total number of calling centers across the nation with emergency service to over 3600.
Send to a friend | Permalink | Del.icio.us | Go To Top
Translate: