Home | Created on - October 2005
No matter how you slice up conferencing solutions, the categories you use to
group them are mutable and subject to instant revision. Combinations of various
elements make some applications basically impossible to categorize. Depending on
how you look at it mail lists are even a form of conferencing and so is email.
Real-time versus asynchronous is even becoming blurred as text, audio and video
merge in varying combinations. That said and out of the way, lets look at some
of the ways conferencing solutions are categorized.
1. Real-Time
Conferencing. Real-time conferencing refers to synchronous communications such
that the participants are concurrently virtually present and able to actively
interact as if they were physically co-located. Some typical and common
applications are instant messaging and interactive chat, participatory webinars,
interactive webcasting, online interactive teleseminars.
Now these are
primarily web-based, however the old-time telephone conference call is still
widely used. Call-in teleseminars are also common. Today however, they are
merging into web applications as VoIP services with gateways into landline
telephone systems become widely available.
2. Video conferencing is
generally considered separately because it is a far more bandwidth intensive
activity. To achieve reasonably acceptable simultaneous live video and audio,
you need serious bandwidth. And the more active participants involved the more
serious the problem becomes. Internet chat services with webcams are one rather
simple form of video conferencing that's quite popular for individual
person-to-person links, but clearly not of sufficient quality to use for
business purposes or for larger groups. Some video conferencing is one-way video
with interactive audio. Others require high-speed networks or dedicated
connections. High-end solutions may work well for large corporations because of
the savings involved in reducing travel expenses and time lost from productive
work.
3. Forums, message boards, bulletin boards and so forth. These are
asynchronous forms of conferencing or discussion solutions. Even blogs and wikis
may, at times fall into this category. Generally these are linear or threaded,
topic centered meeting places with chronologically tagged sequential entries
that make up a discussion. Some prefer the linear mode as being easier to use
and follow while others insist that threaded tree-like structures often more
scope and the ability to develop sub-topics integrated into the main topic.
Whatever one’s preference, these are excellent solutions given the nature of the
evolving internet and the need for participation by persons in time zones spread
across the world. Real-time communications can be a burden when day/night cycles
are offset by large amounts. Forums, with their purpose centered focus can
develop extensive and dedicated communities which can be a source of extremely
valuable knowledge and experience.
4. Collaborative team- or group-based
work environments. These kinds of solutions can also include on-line virtual
classrooms in several forms. The most sophisticated of these solutions include
both real-time and asynchronous modes with audio, video, messaging and
conferencing built-in. While some of this software is in use over the internet
(again, some collaborative workspaces have been developed based on blogging
platforms and even forum software is sometimes used this way), the more resource
intensive versions are generally used on dedicated networks and intranets with
high bandwidth. Many of these applications are oriented more toward in-house
corporate uses.
So, do you suppose this covers it all? Just those four
areas reflect a huge growth of the available modalities for conferencing and
meeting over only a few years ago. Remember the old landline conference call?
Once it was a major deal to be able to add a third person to a phone call. Now
you can spend months just researching available solutions.
And this
really doesn't even touch systems such as desktop video conferencing, the
extensions of phone conferencing and the interaction of VoIP (Voice over
Internet Protocol) services with all forms of web conferencing. Attending
teleseminars in foreign countries, once prohibitively expensive for many, is now
an accessible alternative with low-priced VoIP gateway services that allow fixed
price calls to any landline or mobile phone.
As internet service
continues to increase in speed and decline in price, the utility of these kinds
of conferencing solutions will continue to expand. The growth of the cybersphere
and the elaboration of purpose driven and affinity communities on the internet
will continue to drive the development and integration of conferencing and
communication software and services. In a very real sense conferencing software
is at the heart of the new realities that the explosive growth of internet usage
in every corner of the world is creating. These are social applications and they
are changing how people live, interact and view each other.
There is yet
another form of widely used "conferencing" software which is rarely mentioned in
this connection. Multi-user, real-time, online games of all types from
role=playing to live gambling (play poker with your friends, live roulette,
etc.). Some of these systems are highly sophisticated and a lot of people love
them. Their attraction lies not only in the ability to vicariously be someone
(or something) else or to do things that may not be available locally, but in
the social interactions and the communities that develop. While surfing is
pretty much an unsocial activity, people are social creatures and the popularity
of all types of solutions offering interactive contact and a sense of community
reinforces this.
Marketing use of audio conferencing in the form of
teleseminars and pre-recorded audio streams have undergone tremendous growth in
the last year alone. Bandwidth still limits the quality of the video that's
often used with pre-recorded audio to fairly static material. But this is
changing as compression and streaming technologies improve. The major
breakthrough that's still to come is the technology to effectively and
affordably do, first, one-way live high quality video and beyond that live
interactive multi-way video over the internet. If it seems like a difficult,
perhaps impossible task, think again about what’s happened in the last five
years. And the future is arriving faster all the time.